Quality Policy
Last Updated: May 18, 2025
Ínclita Seaweed Solutions (ISS) aims to ensure the quality and safety of its development, formulation, and production services for ingredients, providing effective, innovative, and safe solutions that meet customer expectations and fully comply with all applicable legal and regulatory requirements.
Accordingly, the company is committed to complying with applicable normative and regulatory requirements, ensuring continuous improvement and development, and promoting process tracking, efficiency, and sustainability throughout all operations.
The company’s Quality Policy is based on the following principles:
- Customer Focus: meet and ensure customer expectations and needs, aiming for satisfaction and long-lasting commercial relationships.
- Compliance with Good Manufacturing Practices (GMP): implement and maintain an appropriate and effective GMP system.
- Continuous improvement of system performance and effectiveness: establish a process that standardises operating methods. Additionally, systematically evaluate results and periodically review the Quality Management System to ensure compliance with requirements, ensuring monitoring, analysis, and continuous improvement of defined objectives.
- Commitment to sustainability: promote a circular economy and the responsible management of resources.
- Commitment to Research & Development: encourage participation in collaborative projects focused on integrated solutions aligned with the company’s core activities.
- Engagement of stakeholders: maintain ethical and transparent relationships with customers, suppliers, and employees, encouraging sustainable practices.
- Valuing human resources: promote continuous training, motivation, and skills development among employees.
- Ethics and social responsibility: act ethically and responsibly, ensuring adherence to standards of integrity and transparency.
- Occupational Health and Safety: ensure safe working conditions, prevent risks, and promote employee well-being.
To uphold these principles, ISS is committed to establishing and maintaining a Quality Management System in accordance with the requirements of NP EN ISO 9001:2015.
